Although not every application might receive feedback directly from the investor, we make sure to show you exactly the reasons why you may not have been a fit on certain criteria. So you’re not left in the dark, and can understand where you weren’t a fit for different investors.

Your fit % with every investor. It shows where your round lined up with their criteria and where it didn't, and it stays there after a pass.

This is usually the most useful part, and it doesn't depend on anyone finding time to write to you. Looking at a few passes together often tells you more than a single comment would, because you start to see which criteria keep coming up.

There's more info in How investor fit works.

That part is up to them. Some investors add a reason when they pass, and where they do we'll pass it straight on to you.

It isn't something we can promise, partly because an application can expire without a decision being made at all. We'd like to see more investors give a reason, and it's something we're working on.

Two ways, and you don't need to go looking for it:

Not directly. Feedback comes through as a one-way note rather than a conversation.

If you've already been introduced to that investor you can message them in the platform, but a pass puts an end to the application rather than opening a discussion.