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Cancelling a subscription

How to cancel, when it takes effect, and what happens to your pitch page.

How do I cancel?

  1. Log in to your ThatRound account

  2. Go to Settings

  3. Select Subscription

  4. Click Cancel subscription and confirm

What happens next?

  • You'll keep access to your account until the end of your current billing period

  • Your subscription won't renew after that

  • You won't be charged again unless you resubscribe

Once your subscription ends you'll lose access to the marketplace, so you won't see which investors are a fit for you or hear from the ones you've applied to. Those come back when you resubscribe.

What happens to applications I've already sent?

Approved applications stay with the investor. Cancelling doesn't withdraw them, so anything already sent has been sent.

You keep full access until the end of your billing period, so anything that comes back before then you'll see as normal. After that, if an investor does come forward you won't be able to see it or reply until you resubscribe.

Can investors still see my pitch page?

Only the ones you've applied to. Nobody sees your pitch page unless you've sent them an application, and that doesn't change when you cancel.

Not what you expected?

If something isn't working for you, or you were expecting something different, we'd like to know. Email [email protected] and we'll take a look.

Need help?

If you can't see the option to cancel, or you're having trouble getting into your account, email [email protected] and we'll help.

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